Universal Credit Help to Claim Line:

Today’s opening times: 8am – 6pm

Adviceline:

Today’s opening times: 9am – 4pm

Get help

We offer a range of free advice services at our offices, outreach locations, over the phone and via webchat. Whether face-to-face, over the phone or online, a trained adviser will help you find a way forward, whatever the problem.
Contact us via our Adviceline. 0808 278 7954. Freephone, lines open Monday to Friday, 9am to 4pm.
Find a face-to-face service local to you.
Assistance with any debt queries from court forms to insolvency, and everything in between.
We can help you make a new claim for Universal Credit.
Free and impartial government guidance
about your
defined contribution
pension options.
Practical and impartial advice on how to resolve your consumer problem.
Impartial advice on everything energy related; including tariff switching, energy saving measures and many more ways to save money.
Support if you are vulnerable to manage your budget and potentially get back into work.

Tailored advice to assist over-65s in accessing help and support.

If you’ve experienced a hate crime, we can help you
report it and find
a way forward.
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