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Universal Credit Help to Claim Line:

Closed (Saturday & Sunday)


Closed (Saturday & Sunday)

Contact us

If you would like to get in touch with us, please use this form. If you want help, please go to our ‘Get help’ page.

Do not use this form to contact us if you have an emergency. Instead call our Adviceline on 0808 278 7954. Freephone, lines open Monday to Friday, 9am to 4pm (except Bank Holidays).

If you can’t hear or speak on the phone, you can type what you want to say using Relay UK.

Relay UK: 18001 then 0808 278 7954.

You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.

The form below can also be used if you have feedback or suggestions for us, or if you wish to make a complaint. We will always try to get back to you within three working days.


Universal Credit help to claim line:

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