Our trained advisers can advise on:
More information on the energy advice we provide can be found here.
To book an appointment call our Adviceline on 0808 278 7954. Freephone, lines open Monday to Friday, 9am to 4pm (except Bank Holidays).
If you can’t hear or speak on the phone, you can type what you want to say using Relay UK.
Relay UK: 18001 then 0808 278 7954
You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.
Watch our short video created in partnership with Aston University outlining how a cold and damp home can affect your health.
Thanks to the British Deaf Association, you can also watch the BSL version.