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Universal Credit Help to Claim Line:

Today’s opening times: 8am – 6pm


Today’s opening times: 9am – 4pm


Did you know every local Citizens Advice is a registered charity?

“Citizens Advice was there for me at a bleak time of my life … they helped me turn things around”.

We help people when they need it most, where they need it most – supporting them to get back on their feet. We also campaign local and nationally to improve the policies and practices that affect people’s lives. But we are only able to offer this life-changing service thanks to the generosity of people like you.

Last year we helped more than 17,000 people – the need for our services is ever increasing and we need your help more than ever. Even a small donation can make a huge difference to someone’s life.

If you would like to help, you can donate in the following ways:

Online via our Localgiving account.

You can also donate by sending a cheque payable to ‘Derbyshire Districts Citizens Advice Bureau’ to Citizens Advice Derbyshire Districts, Town Hall, Bank Road, Matlock DE4 3NN.

You can also support us through your online purchases.


Easyfundraising turns your everyday online shopping into free donations for us. Just start your online shopping first at easyfundraising, then shop as normal. Retailers will then make a small donation to say “thank you”.

There are over 5,098 retailers to choose from and so far Easyfundraising have raised over £35 million for thousands of community groups and local charities like us.

Visit and search under the cause for ‘Citizens Advice Derbyshire Districts’.

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