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Universal Credit Help to Claim Line:

Closed (Saturday & Sunday)


Closed (Saturday & Sunday)

See us in person

We offer both appointments and drop-in sessions at our main offices across Amber Valley, Derbyshire Dales, Erewash and High Peak. We also run outreach services in your local community at GP surgeries, libraries, Children’s Centres and more.

To find your nearest office and view their opening hours and booking process, please search below.

To speak to an adviser or book and appointment, call our Adviceline on 0808 278 7954.  Lines open Monday to Friday 9am to 4pm (except Bank Holidays) and all calls are free.

If you can’t hear or speak on the phone, you can type what you want to say using Relay UK: 18001 then 0808 278 7954. 

When you visit us, it is important that the adviser you speak to has as much information about your case as possible.

You can find examples of what it would be helpful to bring on the Citizens Advice website here.

Find your local Citizens Advice

For more information and advice

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