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Universal Credit Help to Claim Line:

Closed (Saturday & Sunday)

Adviceline:

Closed (Saturday & Sunday)

Webchat

The following webchat services are available through Citizens Advice nationally.

Money or debt

You can chat to us online about money or debt here. This service is usually available Monday to Friday, 8am to 7pm (except Bank Holidays).

Universal Credit

You can chat to us online about your Universal Credit application here. This service is usually available Monday to Friday, 8am to 6pm (except Bank Holidays).

Consumer service

You can chat with our Consumer Service here. This service is usually available Monday to Friday, 9am to 5pm (except Bank Holidays).

For anything else

You can chat to us online about anything else here. This service is usually available Monday to Friday, 10am to 4pm (except Bank Holidays).
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