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Universal Credit Help to Claim Line:

0800 144 8444

Today’s opening times: 8am – 6pm

Adviceline:

0808 278 7954

Today’s opening times: 9am – 4pm

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Hate Crime

Have you been subjected to a hate crime or a hate incident?

If you have, you can report this through Citizens Advice Derbyshire Districts.

We are a registered reporting centre for hate crime. Our staff can provide advice to those who have been subjected to a hate crime or hate incident and tell you where you can get more information and support.

How do I report a hate crime or hate incident?

You can contact us on our Adviceline or in person at one of our offices and one of our trained staff will explain the process and guide you through this.

You can call our Adviceline on 0808 278 7954. Lines are open Monday to Friday, 9am to 4pm (except Bank Holidays) and all calls are free.

If you can’t hear or speak on the phone, you can type what you want to say using Relay UK.

Relay UK: 18001 then 0808 278 7954.

You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.

You can also report a hate crime to Stop Hate UK via their website or by calling their 24 hour freephone helpline on 0800 138 1625.

What is a hate crime?

A hate crime is a criminal offence that is motivated by hostility or prejudice based upon a person’s disability, race, religion or belief, sexual orientation or gender identity.

Hate crimes can take many forms including:

  • Physical attacks such as physical assault, damage to property, offensive graffiti and arson.
  • Threat of attack includes offensive letters, abusive or obscene telephone calls, groups hanging around to intimidate, and unfounded, malicious complaints.
  • Verbal abuse, insults or harassment includes taunting, offensive leaflets and posters, abusive gestures, dumping of rubbish outside homes or through letterboxes, and bullying at school or in the workplace.

What is a hate incident?

A hate incident is any non-crime incident which is perceived by the victim or any other person to be motivated by hostility or prejudice based on a person’s disability, race, religion, alternative subculture or sexual orientation (or perceived disability, race, religion or sexual orientation) or against a person who is transgender or perceived to be transgender.

An example of this is where a person is purposely excluded from an activity because of disabilities, sexual orientation, race, religion, alternative subculture or against a person who is transgender or perceived to be transgender.

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